Carol received a degree in court and conference reporting from Washburn University in 1988 and began freelance reporting for a freelance firm in Northeast Kansas. Roberts then worked in the District Court of Johnson County, Kansas as an official court reporter primarily assigned to a busy civil court and worked temporary assignments in criminal, juvenile, probate and other civil court divisions, all the while not only reporting verbatim in the courtroom, but also providing quality and accurate transcription to a variety of legal professionals and litigants.
In 2005, we launched Integrity Transcription, which now serves companies, agencies and individuals around the world.
With the latest in technology and a superior customer satisfaction guarantee, we provide a resource to clients, saving HR expense as well as precious time and energy that our clients can devote elsewhere and focus on what they’re truly called to do.
We look at our customers as friends. After all, where would we be without the customer. Our clientele list has grown since we first began which reflects the integrity of our work.
A “tool” for our clients, Integrity Transcription provides:
- Secure Web-based, encrypted data transfer to ensure confidentiality.
- Easy to calculate per audio minute pricing structure so that you know exactly how much you will be paying for services.
- Guaranteed turnaround, be it 72-hr, 24-hr or sooner, depending upon client needs.
- High quality transcription that will not tap your company or agency for overtime expense with in-house services on already over-worked staff.
Integrity Transcription specializes in:
- 911 Calls
- Patrol Reports
- Witness Statements
- Criminal Investigations
- Civil Investigations
- In-Custody Reports
- Internal Affairs Investigations
- DA Interviews and statements
- Phone Interviews
- Interviews, both in-house and offsite
- Court proceedings, both U.S. and International
- Insurance Adjustor’s Interviews/Witness/Victim Statements
All audio forms are accepted, both digital and analog. We accept cassette, micro-cassette and videocassettes as well as digitally recorded audio, whether on CD or saved on your agency’s hard drive computer system. Also, because there are on-staff Certified Shorthand Reporters, special certification needs can be met should the need arise.
Our transcriptionists are required to undergo extensive criminal background checks to ensure the utmost of confidentiality and security. We guarantee 98% accuracy on our transcripts as well, one of the highest in the industry.
We also provide tips for obtaining better hard copy transcription including tricks for the best audio quality possible and will alert our clients should poor audio quality become an issue rather than returning a transcript full of unintelligible or inaudible phrases. Our desire is to make the best transcription of your audio possible. We adhere to the strictest of standards in producing a quality product.
Heather K. O’Dea Project Manager, Interpretation & Media Services TransPerfect Translations
I have had the pleasure of working with Carol Roberts on several transcription assignments. With each job, Carol always finishes on time (or before!) and is always very pleasant to work with. Her transcriptions are always of the highest quality and she is very dependable.
Fire Marshal Tim Millspaugh CFEI/CFPS Sedgwick County Fire Department
We began using Integrity Transcription in 2006 and have been very pleased with the quality and turn-around time of our voice to transcript. There are many transcription companies online but most specialize in medical or attorney type transcriptions. Carol understands law enforcement and specializes in this area. We will continue to use Integrity Transcription in the future.
D Higday KSCFI/CFEI/CFI
During the early days of June of 2006 I had an occasion to use the services of Integrity Transcription’s on an arson case. I had a phone interview that needed to be done. I was able to contact President Carol Roberts and make arrangements to send her the interview, which I converted to a .wma format. I sent the interview to her by e-mail and it was done the following day. I had to make no corrections and the statement wasn’t splattered with numerous “unintelligible” lines. She spent the time to get it right. I highly recommend this company to anyone needing law enforcement or any other confidential transcription work done.
Detectives Division, Jackson County Sheriffs Office, Holton, Kansas
Integrity Transcriptions is a great service. It is easy to use and the turnaround times are very short. I have complete confidence in their service and integrity. I would highly recommend Integrity Transcriptions.